Entry-Level Customer Support Representative | Remote

AIL • Contractor • Remote (Jacksonville, Florida, United States) • $0 / year • 2h ago

Entry-Level Customer Support Representative | Remote

Globe Life AO | 100% Remote | No Experience Required Build a Career That Makes a Difference—From Anywhere

Globe Life AO is seeking motivated, service-oriented individuals who are ready to build a rewarding work-from-home career while helping working families protect what matters most. If you're looking for a flexible remote opportunity with comprehensive training, ongoing mentorship, and long-term career growth, this could be the perfect fit. No prior insurance experience is required—we provide the tools and support you need to succeed. What You'll Do

As a

Remote Client Benefits Representative

, you'll serve as a trusted resource for clients who have requested information about available benefit programs. Your responsibilities include: Conduct virtual appointments with clients using Zoom and phone

Explain available benefit programs in a clear and professional manner

Answer questions and guide clients through the enrollment process

Provide ongoing support and follow-up after enrollment

Maintain accurate digital records and appointment schedules

Deliver exceptional customer service throughout every interaction

Participate in ongoing training, mentorship, and professional development

Why Join Globe Life AO?

100% Remote Work

Work from anywhere within the United States with the flexibility to create a schedule that supports your lifestyle. ⏰ Flexible Scheduling

Enjoy greater work-life balance while maintaining a structured path to success. No Experience Required

Comprehensive training, licensing guidance, and mentorship are provided to help you build confidence and succeed. Warm Leads Provided

You'll work with individuals who have already requested information—no cold calling or prospecting required. Career Growth Opportunities

Advance into leadership and management roles through performance, development, and mentorship. Supportive Team Culture

Join a collaborative, growth-focused organization where coaching, teamwork, and professional development are part of everyday success. What We're Looking For

Successful candidates typically demonstrate: Strong communication and interpersonal skills

Professional, client-focused attitude

Excellent organizational and time-management abilities

Ability to work independently in a remote environment

Coachable mindset and willingness to learn

Self-motivation and strong work ethic

Basic computer proficiency and comfort using Zoom and other virtual communication tools

Minimum Requirements

Must be legally authorized to work in the United States

Reliable high-speed internet connection

Laptop or computer with webcam and microphone

Professional workspace suitable for virtual meetings

Ability to obtain any required state insurance license (licensing support provided)

About Globe Life AO

For more than

70 years

, Globe Life AO has proudly served working families by partnering with labor unions, credit unions, veteran organizations, and associations across the United States. As a fully remote organization, we are committed to delivering exceptional service while investing in our people through comprehensive training, mentorship, leadership development, and performance-based advancement. Ready to Get Started?

If you're looking for a flexible work-from-home career where you can help others, develop valuable skills, and build long-term success, we'd love to hear from you. Apply today and begin your career with Globe Life AO. Work remotely. Grow professionally. Make a lasting impact.

Important Information About This Opportunity This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to: • Be at least 18 years of age and legally eligible to work in the United States • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace • Complete required training and participate in virtual meetings • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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